Many Fortnite players were shocked to discover unauthorized charges due to Epic Games’ misleading billing practices. As a result, the Federal Trade Commission (FTC) intervened to ensure refunds for affected players. If you’ve been impacted, you may be wondering whether you qualify for a Fortnite refund and how to claim it.
The good news is that the process is simple and easy to follow. This guide will walk you through each step to file your claim and receive your refund. Let’s into the details to ensure you don’t miss out on what you’re entitled to.
What Happened? The FTC and Epic Games Settlement
In a groundbreaking settlement, Epic Games was fined by the FTC for unlawful billing practices that affected millions of Fortnite players. Between January 2017 and September 2022, many players were charged for in-game items they didn’t intentionally purchase. Parents also reported unauthorized transactions made by minors, leaving them with locked accounts if they disputed charges.
To address these issues, the FTC launched a refund program with over $72 million distributed so far, averaging $114 per person. This initiative aims to compensate affected players and promote fairer practices in the gaming industry.
Are You Eligible for a Refund?
The FTC outlined specific criteria for eligibility:
- Unintended Charges: If you were charged for unwanted in-game items between January 2017 and September 2022, you qualify.
- Unauthorized Transactions by Minors: Parents whose children made purchases without consent between January 2017 and November 2018 can file claims.
- Locked Accounts: Players who had their accounts locked after disputing charges are also eligible.
If you fall into one of these categories, you’re likely entitled to a refund.
How to File Your Claim
Filing a claim for your Fortnite refund is a simple process. Follow these steps to ensure a hassle-free experience:
- Visit the FTC Refund Page: Head to the official FTC Refund Page.
- Verify Eligibility: Check if your circumstances match the outlined criteria.
- Fill Out the Form: Provide accurate details, including your contact information and account details related to the purchase.
- Submit Supporting Documents: If requested, attach any proof of the disputed charges, such as receipts or screenshots.
- Submit Your Claim: Once completed, hit submit and keep the confirmation email for your records.
Deadlines and Additional Information
The deadline to file a claim is January 10, 2025. Ensure you act before this date to avoid missing your refund opportunity. Refunds are processed on a rolling basis, and you can expect updates from the FTC via email or their website.
Tips to Avoid Scams
- Only use official FTC channels: Avoid third-party websites or unsolicited offers claiming to process refunds on your behalf.
- Verify communications: Legitimate emails will come from FTC.gov.
Final Thoughts
The FTC’s refund program for Fortnite players marks an important move toward holding companies accountable for unfair billing. By following the proper steps, you can easily and securely claim your Fortnite refund.
Whether you’re a parent reclaiming unauthorized purchases or a player disputing unexpected charges, act soon. Submit your claim before January 10, 2025, to ensure you receive the compensation you deserve.
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