What to Do When You Don’t Receive Your Free Pro Edit After Subscribing to Eklipse Premium as a First-Time Subscriber

Eklipse Premium is an excellent choice for content creators who want to take their videos to the next level. One of the perks of subscribing to Eklipse Premium is a free Pro Edit, which is a professional video editing service that can transform your raw footage into a polished and engaging video.

If you’ve subscribed to Eklipse Premium and haven’t received your free Pro Edit yet, don’t worry! There are a few things you can do to claim your edit.

Step 1: Screenshot the PayPal Charge

The first step is to screenshot the PayPal charge for your Eklipse Premium subscription. This will serve as proof of your purchase.

To access your PayPal account, follow these steps:

  1. Go to PayPal.com and log in to your account.
  2. Click on the “Activity” tab.
  3. Find the transaction related to your Eklipse Premium subscription and click on it.
  4. Take a screenshot of the transaction details.

Step 2: Visit the Eklipse Website

Next, go to the Eklipse website and log in to your account. Once you’re logged in, go to the “Pro Edits” section. If it still shows the purchase option, take a screenshot.

This step will help you verify if your Pro Edit is already included in your subscription.

Step 3: Contact Eklipse Support

If you still haven’t received your Pro Edit after completing steps 1 and 2, you need to contact Eklipse support. There are two ways to do this:

  1. Live Chat: You can access the “Support Virtual Chat” section on the Eklipse website. It is located behind the right side of the dashboard.
  2. Email: You can click on the support or contact link to access the support page. From there, you can choose to contact them via email, Discord, Twitter, or Instagram.

Step 4: Complete the Support Form

Once you’ve contacted Eklipse support, they will provide you with a form to fill out. Be sure to include the following information in your form:

  1. Your name and email address
  2. Your Eklipse account username
  3. A screenshot of your PayPal charge
  4. A screenshot of the “Pro Edits” section that shows the purchase option
  5. Any other relevant information

Step 5: Await Support Response

Once you’ve submitted the form, be patient and wait for Eklipse support to get back to you. They will review your request and process your Pro Edit as soon as possible.


We hope this article will help you learn how to claim your free Pro Edit after subscribing to Eklipse Premium as a first-time subscriber. If you have any other questions, please feel free to leave a comment below.

For more information, please refer to the help page below:

What to Do When You Don’t Receive Your Free Pro Edit After Subscribing to Eklipse Premium as a First-Time Subscriber

Boost Your Streaming Presence in Social Media with AI Highlights

Eklipse help streamer improve their social media presence with AI highlights that clip your Twitch / Kick streams automatically & converts them to TikTok / Reels / Shorts