Facing an issue with the template slider or facecam when using Eklipse Studio? Fret not! Today, we will show you a few easy steps to resolve it quickly.
Eklipse is a revolutionary AI platform that allows you to create instant highlight clips from your gaming streams or long videos on YouTube. It is a top-rated tool among gamers and content creators alike.
However, like any other software, Eklipse can sometimes experience glitches or errors. One common issue users have reported is that the template slider or facecam option is not working. Keep reading to find out the best solution.
1. Try Re-Logging Into Your Eklipse Account
The first step is to log out of your Eklipse account. Wait for a few moments and then log back in. This simple action can sometimes resolve minor glitches or errors.
2. Check If the Issue Persists
After logging back in, verify whether the template slider or facecam issue persists. Try using the feature to see if it now functions as intended. If the issue continues, please screenshot or record the issue.
3. Contact Support
If the issue persists, contact Eklipse support and explain the problem in detail. Provide as many details as possible, including screenshots or recordings of the issue.
4. Wait for Bug Investigation by the Dev Team
The Eklipse support team will analyze your report and attempt to identify the cause of the issue. If it’s determined that the problem is a bug or a technical error, the support team will create a ticket to investigate the matter further.
5. Resolution and Follow-Up
The dev team will work on fixing the bug that caused the template slider or facecam issue. The Eklipse support team will reach out to inform you when the issue has been resolved and the template slider or facecam option is working correctly again.
If you need more information about this issue, kindly refer to the help page here: Resolve Template Slider or Facecam Issues on Eklipse [Help Guide]
Final Thoughts
A simple re-login can be the solution for most template slider or facecam issues in Eklipse. If that doesn’t work, contacting Eklipse support with details about the problem is recommended.
The support team will investigate and resolve the issue, or connect you with the development team for further troubleshooting.
Don’t forget to sign up on Eklipse today and try its exclusive feature for free!
