Halo Infinite multiplayer has been polarizing in some regards. With gameplay being top-tier, some players are still unhappy with the slow updates and dearth of additional content. Technical issues have also plagued the game, a common one being the Halo Infinite dedicated server error.
A common error; ‘There was a problem with the Dedicated Server’ pops up when trying to enter matchmaking on Windows or Xbox. Through this post, we hope to resolve this error, by identifying reasons and coming up with possible solutions.
Dedicated Server Error
The message that players will see reads thus;
‘ATTENTION. There was a problem with the Dedicated Server. Please try again.’
An oft-infuriating message to see when you’re trying to join a quick match after work or school for sure! Players may also get the following message when trying to join a multiplayer game;
‘There was an issue with the Halo Infinite servers’.
So, what gives? Shouldn’t a dedicated server be, well, dedicated? The problem has a not-so-simple series of answers.
The (Infinite?) Scenarios
The most obvious scenario is that players will likely find themselves facing these infuriating messages when the Halo Infinite servers are overwhelmed. With thousands of players trying to connect at the same time, such error messages are common.
You may not even be able to select the type of multiplayer game you want to join before you get this error message. So what can a player do? Besides rage quitting or waiting of course!
Solutions to the Halo Infinite Dedicated Server Error
So, you’ve gotten the Halo Infinite Dedicated Server Error message on your Windows PC or Xbox. Here are some of the solutions you can try in order to get back onto the battlefield.
Check the Halo Infinite server status
The first thing you can do is to check the status of Xbox or Windows servers. For Xbox, simply head to Xbox Support and find out if any of the services are down. For a specific Halo troubleshooting procedure, simply head to the Halo Support Twitter feed.
Restart Game and/or Restart PC + Console
Switching something on and off can often work like magic. The same applies to your PC or console. But first, try exiting the game fully, making sure it isn’t running in the background. Then restart your PC/Xbox for good measure.
To restart your Xbox, follow these steps.
For PC do the following;
- Press CTRL+ALT+DEL keyboard shortcut.
- Click Task Manager.
- Click the Processes tab.
- Locate the game that’s still running.
- Right-click on the entry.
- Select End task.
- Exit Task Manager.
- Relaunch the game.
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Check for Game Update
In some cases, you may just need to update your game to the most recent version. Server issues can occur when your version conflicts with the latest version on the servers. The simplest way to find out is to close the game and check for an update. If one is available, install it. However, this may not always work out, so follow our other suggestions.
Check Network and Internet connection
Your Internet may be at fault here, but there are easy ways to troubleshoot that! For PC, right-click on the WiFi sign and click Troubleshoot Problems. Your PC will let you know if there are any issues with your connection, and seek to fix them.
For your console, navigate to the Network settings;
- Press the Xbox button to open the guide.
- Select Profile & system > Settings > General > Network settings.
If you can’t connect to the Xbox network, you can begin troubleshooting by using this test. The Test network connection test verifies that you’re connected to your networking devices and that you can access the internet.
Given that this concern is related to servers, VPNs can be instrumental in addressing the issue. If you are currently using a VPN, attempt to engage in the game after deactivating it, as it could be contributing to disruptions and server-related challenges.
Conversely, if you are not utilizing a VPN, experiment with playing the game after installing one to assess whether a connection can be established.
Now that we’ve run you through the different scenarios and mitigation tactics you can use, you’re hopefully all set. If however you’re still facing an issue, there may be a larger issue at play. Patience may be the key, and you’ll hopefully soon be back on the battlefield Spartan!
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